Terms & Conditions
These terms explain how you may use Florence Walking Tours, how booking links work, and where responsibility sits when you book a tour.
Last updated · October 2026
By using florencewalkingtours.com, you agree to these terms. We are an independent travel information website, not the official website of Florence Walking and not a tour operator.
What this site provides
We publish guides and comparison information about Florence walking tours. Our content is for general planning information only. It is not an offer to sell a tour, ticket, transport service, or other travel product.
We may link to tours listed by GetYourGuide. Those links may include our affiliate partner ID, PYVZALU. We may earn a commission on eligible bookings, without adding a fee to your booking.
Bookings and your contract
When you follow a booking link, you leave our site to book with GetYourGuide or the relevant operator. Your booking contract is with that seller under its terms, not with Florence Walking Tours.
- The seller handles payment, confirmation, availability, changes, cancellations, and refunds.
- Check the booking page for the tour date, meeting point, duration, inclusions, exclusions, and cancellation terms.
- Your consumer rights against the seller are not changed or reduced by these terms.
Information on this website
We aim to keep our guides useful and accurate. Tour details, prices, availability, routes, entry rules, and provider arrangements can change after we publish a page.
Please confirm important details on the booking page before paying. If you find an error or an outdated link, contact us so we can review it.
Our responsibility
We are responsible for our own website content only to the extent required by applicable law. We do not control third-party booking pages, tour operators, payments, service delivery, access arrangements, cancellations, or refunds.
We are not responsible for loss caused by a third party changing or withdrawing a tour, or by relying on third-party details that have changed. Nothing in these terms excludes liability that cannot lawfully be excluded.
Content and intellectual property
Our original text, page design, and other original material belong to Florence Walking Tours or are used with permission. You may use the site for personal travel planning.
Do not copy, republish, scrape, or commercially use our content without written permission. Names, logos, and marks belonging to third parties remain the property of their respective owners.
Acceptable use
Please use this site lawfully and fairly. You must not interfere with the site, attempt unauthorised access, introduce harmful code, or use automated tools that place an unreasonable load on it.
Changes to these terms
We may update these terms when the site or its links change. The date at the top shows the latest version. Local consumer law may apply depending on where you live.
This page is provided for transparency. It does not replace the booking provider’s or operator’s own terms, which govern any purchase.
Getting in touch
For questions about these terms or to report an issue with this website, email info@florencewalkingtours.com. For an existing booking, payment, cancellation, or tour change, contact the booking provider directly.